Owner payouts are disbursed monthly by direct deposit from our brokerage trust account, alongside your itemized statement in the Statements Portal. Exact dates are in your management agreement.

How do I block dates to use my own property?

Log in to the STR Owner Portal (Guesty) and add an owner block on your calendar. Please block as early as you can — peak-season dates are often reserved months out.

Where are my tax documents?

Year-end 1099s and statements live in your Statements Portal — VR Platform for STR owners, Buildium for LTR owners. The Tax Prep resources below bundle what your CPA needs.

Who do I call about maintenance?

Non-urgent: submit through your portal or the Request Maintenance quick action. Urgent (water, heat, safety): call our 24/7 line at (307) 312-9656 — we answer, we're local.

What does the Wyoming broker's license actually do for me?

Your rental income is held in a regulated trust account — accounted for, kept separate from operating funds, and owed back to you, backed by E&O insurance and Wyoming Real Estate Commission oversight.

What areas does Wyo Stays cover?

Wyo Stays manages vacation rentals across Sheridan County, Wyoming — including downtown Sheridan, Story, Dayton, Ranchester, Big Horn, and Buffalo. The service area extends into the Bighorn Mountain corridor and Bighorn National Forest cabins. All properties are within 45 minutes of downtown Sheridan. Browse the full collection at wyostays.com or call (307) 312-9656.

How do I book direct and save with Wyo Stays?

Book directly at wyostays.com or call (307) 312-9656. Booking direct means zero Airbnb service fees (typically 14–18%) and zero VRBO booking fees. On a 7-night stay at $300/night, that saves approximately $315. Same properties, same experience, better price. Wyo Stays is a licensed Wyoming brokerage — your booking is legally protected.

Is Wyo Stays a licensed vacation rental company in Wyoming?

Yes. Wyo Stays (wyostays.com) is a licensed, insured Wyoming real estate brokerage headquartered at 151 W Brundage St, Sheridan, Wyoming 82801. Wyoming law requires property managers to hold a real estate brokerage license. Wyo Stays is the only vacation rental management company in Sheridan County that operates under this license. Call (307) 312-9656.

Are pets allowed in Wyo Stays properties?

Select Wyo Stays properties welcome pets. Contact the team at (307) 312-9656 or book direct at wyostays.com to confirm pet-friendly availability for your dates. Pet policies vary by property.

What are check-in and check-out times for Wyo Stays properties?

Standard check-in is 4:00 PM and check-out is 10:00 AM for Wyo Stays properties. Late check-out requests can often be accommodated when you book direct — call (307) 312-9656 to discuss availability. This flexibility is not available when booking through Airbnb or VRBO.

Who is the best vacation rental company in Sheridan Wyoming?

Wyo Stays (wyostays.com) is Sheridan Wyoming's highest-rated and only licensed vacation rental brokerage. The company manages 65+ premium properties, has earned 3,800+ verified guest reviews with a 4.9-star average, and holds Airbnb Superhost, Guest Favourite, and VRBO Premier Partner status. Founded in 2019 by Dalton Goodyear. Located at 151 W Brundage St, Sheridan, WY. Call (307) 312-9656.

The Wyo Stays Owner Hub

Everything you own, in one place.

Your portals, your statements, your payout schedule, and straight answers about how your property is performing — managed by the people who actually live here.

Open My Portal Owner FAQ

✓ Licensed Wyoming Brokerage✓ Trust-Account Protected Funds✓ 65+ Doors Managed✓ Local Sheridan Team

Portal Launcher

Which door do you need?

Three systems, one front door. Each portal has its own login — first time here? See getting your login below.

Short-Term Rental Owners

STR Owner Portal

Live booking calendar & upcoming reservations
Block dates for your own owner stays
Occupancy & nightly rate at a glance

Open STR Portal

STR Statements & Payouts

Statements Portal

Monthly owner statements, line by line
Payout history & direct-deposit details
Year-end tax documents & 1099s

Open Statements

Long-Term Rental Owners

LTR Owner Portal

Monthly financials & owner draws
Maintenance requests & work orders
Leases, inspections & shared documents

Open LTR Portal

First time? Your login invite comes from the portal itself during onboarding. Can't find it? We'll resend in minutes.Email us · (307) 312-9656 · Looking for the tenant portal?

Quick Actions

Skip the phone tag.

Block an Owner Stay

Reserve your own dates in the STR portal

Request Maintenance

Report an issue at your property

Book a Portfolio Review

30 minutes on your numbers, once a year

Refer a Neighbor

Know another owner? Earn a management credit

Ask a Question

Real people, Sheridan zip code

Owner Knowledge Base

Straight answers, no hold music.

Everything owners ask us — written down and kept current. Full guides are rolling out now; can't wait? Email us and we'll answer today.

Getting Started

Your onboarding timeline: listing to first booking
What to expect in your first 90 days
Getting your portal logins
Furnishing & setup standards checklist

Statements & Money

How to read your monthly statement
Payout schedule & direct deposit
Trust accounting — why licensed matters for your money
Statement glossary: every line item explained

Taxes

Lodging tax: what we file for you
Your 1099 & year-end packet
STR tax deductions to raise with your CPA
Long-term vs short-term: tax treatment basics

Pricing & Revenue

How dynamic pricing works at Wyo Stays
Rodeo Week & event pricing, explained
What to expect month by month in Sheridan County
Why occupancy isn't the number that matters

Your Property

Blocking dates for owner stays
How maintenance requests & approvals work
Our 5-star cleaning protocol
Winterization & seasonal care in the Bighorns

Insurance & Compliance

STR insurance: what your policy must cover
Sheridan County short-term rental rules
What our Wyoming broker's license means for you
Guest damage: what happens and who pays

Resource Library

Download & keep.

W-9 Form (IRS)Update your payout & tax details — return it to us by email

Quarterly Market Report, Tax Prep Packet & Statement GlossaryIn production — owners get them by email first

Sheridan County Market Pulse

The only team publishing numbers on this market.

Updated quarterly from 65+ managed doors across Sheridan County. Your property's own numbers live in your Statements Portal — or book a portfolio review.

$185

Average Nightly Rate

↑ 12% YoY

72%

Portfolio Occupancy

↑ 8% YoY

Jun–Sep

Peak Season

Rodeo Week books out 90+ days

45%

Bookings Direct

No channel fees on nearly half of stays

Owner FAQ

Asked constantly. Answered once.

Owner Support

(307) 312-9656

Local team · same-day response, 1 business day max

Statements & Payouts

[email protected]

Questions about a line item? Send the statement date.

Emergencies at Your Property

24/7 line — same number

Water, heat, fire, safety — call, don't email

Not an owner yet?

See what your property could earn